📜 XIVANIA – Terms & Conditions of Sale

Welcome to XIVANIA. These Terms & Conditions (“Terms”) govern the sale of products offered on our website and official sales channels. By placing an order with us, you agree to these Terms in full.

1. Orders & Acceptance

All purchases are subject to product availability and order acceptance by XIVANIA.

Once you place an order, you will receive an order confirmation. Final acceptance occurs only after successful payment verification and stock confirmation.

XIVANIA reserves the right to cancel any order in cases of:

Pricing or product description errors

Product unavailability

Fraudulent or suspicious activity

2. Pricing & Payment

All prices displayed are in [Insert Currency] and inclusive of applicable taxes (unless stated otherwise).

Payment must be completed at checkout through our approved secure payment gateways.

XIVANIA is not responsible for delays caused by your bank, card issuer, or payment provider.

3. Shipping & Delivery

Orders will be delivered to the address provided at checkout. Please ensure details are correct, as XIVANIE is not responsible for failed deliveries due to incorrect information.

Delivery timelines provided are estimates only; delays caused by courier partners, customs, or unforeseen events are beyond our control.

Risk of loss and ownership of goods pass to you once the parcel is delivered.

4. Returns & Refunds

All returns and refunds are strictly governed by our Return & Refund Policy.

Customers must provide a complete uncut unboxing video and register complaints within 48 hours of delivery.

Products must be unused, unworn, unwashed, and with original tags intact to qualify.

Non-returnable items include discounted products, accessories, and innerwear

5. Product Information

We strive for accuracy in product descriptions, colors, and sizing. However, slight variations may occur due to lighting, photography, or screen display settings.

Such variations do not qualify as defects.

6. Customer Responsibilities

Customers must provide accurate personal and delivery details at the time of purchase.

Customers are responsible for maintaining proof of purchase and following care instructions.

Any misuse, alteration, or damage caused after delivery voids return/refund eligibility.

7. Limitation of Liability

XIVANIA shall not be liable for any indirect, incidental, or consequential damages arising from the purchase or use of our products.

Our maximum liability is strictly limited to the purchase price of the product in question 

8. Intellectual Property

All trademarks, designs, logos, photographs, and content featured on our website belong exclusively to XIVANIA.

Reproduction, distribution, or unauthorized use of our intellectual property is strictly prohibited.

9. Governing Law & Disputes

These Terms shall be governed by the laws of [Insert Country/Region].

Any disputes will fall under the exclusive jurisdiction of the courts in kashmir.

10. Contact Us

For any queries or concerns regarding these Terms & Conditions, please reach us at:

📩 Email: xivania1@gmail.com

📞 Phone/WhatsApp: +917051875367