OUR COMPANY POLICY 

🛍️ XIVANIA – Return & Refund Policy

At XIVANIA, we value your trust and strive to deliver only the best. To ensure fairness and transparency, please read our Return & Refund Policy carefully:

📌 Conditions for Return/Refund

A complete and unedited unboxing video is mandatory for all claims.

Complaints must be registered within 48 hours of delivery.

Returns/refunds will not be accepted if:

The unboxing video is missing, unclear, or edited.

The complaint is raised after 48 hours.

The product has been used, worn, washed, or altered.

The original tags or invoice are missing.

📌 Order Cancellations

Orders can be cancelled before dispatch without penalty.

If you cancel an order after dispatch, you will be charged:

Actual shipping charges, or

₹60 deduction (in case of free shipping offers).

The balance (if any) will be refunded as per the refund process.

📌 Non-Returnable Items

Discounted or clearance items.

Accessories & innerwear (due to hygiene reasons).

Products without original tags or invoice.

📌 Refund/Exchange Process

Contact our Customer Care Team at [Insert Contact] with your Order ID, unboxing video, and complaint details.

After verification, eligible cases will be processed as:

Refund: credited to the original payment method within 7–10 business days.

Exchange: subject to stock availability.

📌 Important Note

Decisions made by the XIVANIA Quality Check Team will be final.

🛍️ XIVANIA – Return & Refund Policy

At XIVANIA, we value your trust and strive to deliver only the best. To ensure fairness and transparency, please read our Return & Refund Policy carefully:

📌 Conditions for Return/Refund

A complete and unedited unboxing video is mandatory for all claims.

Complaints must be registered within 48 hours of delivery.

Returns/refunds will not be accepted if:

The unboxing video is missing, unclear, or edited.

The complaint is raised after 48 hours.

The product has been used, worn, washed, or altered.

The original tags or invoice are missing.

📌 Order Cancellations

Orders can be cancelled before dispatch without penalty.

If you cancel an order after dispatch, you will be charged:

Actual shipping charges, or

₹60 deduction (in case of free shipping offers).

The balance (if any) will be refunded as per the refund process.

📌 Non-Returnable Items

Discounted or clearance items.

Accessories & innerwear (due to hygiene reasons).

Products without original tags or invoice.

📌 Refund/Exchange Process

Contact our Customer Care Team at [Insert Contact] with your Order ID, unboxing video, and complaint details.

After verification, eligible cases will be processed as:

Refund: credited to the original payment method within 7–10 business days.

Exchange: subject to stock availability.

📌 Important Note

Decisions made by the XIVANIA Quality Check Team will be final.

🔒 XIVANIA – Privacy Policy

🛍️ XIVANIA – Return & Refund Policy

At XIVANIA, we value your trust and strive to deliver only the best. To ensure fairness and transparency, please read our Return & Refund Policy carefully:

📌 Conditions for Return/Refund

A complete and unedited unboxing video is mandatory for all claims.

Complaints must be registered within 48 hours of delivery.

Returns/refunds will not be accepted if:

The unboxing video is missing, unclear, or edited.

The complaint is raised after 48 hours.

The product has been used, worn, washed, or altered.

The original tags or invoice are missing.

📌 Order Cancellations

Orders can be cancelled before dispatch without penalty.

If you cancel an order after dispatch, you will be charged:

Actual shipping charges, or

₹60 deduction (in case of free shipping offers).

The balance (if any) will be refunded as per the refund process.

📌 Non-Returnable Items

Discounted or clearance items.

Accessories & innerwear (due to hygiene reasons).

Products without original tags or invoice.

📌 Refund/Exchange Process

Contact our Customer Care Team at [Insert Contact] with your Order ID, unboxing video, and complaint details.

After verification, eligible cases will be processed as:

Refund: credited to the original payment method within 7–10 business days.

Exchange: subject to stock availability.

📌 Important Note

Decisions made by the XIVANIA Quality Check Team will be final.

🛍️ XIVANIA – Return & Refund Policy

At XIVANIA, we value your trust and strive to deliver only the best. To ensure fairness and transparency, please read our Return & Refund Policy carefully:

📌 Conditions for Return/Refund

A complete and unedited unboxing video is mandatory for all claims.

Complaints must be registered within 48 hours of delivery.

Returns/refunds will not be accepted if:

The unboxing video is missing, unclear, or edited.

The complaint is raised after 48 hours.

The product has been used, worn, washed, or altered.

The original tags or invoice are missing.

📌 Order Cancellations

Orders can be cancelled before dispatch without penalty.

If you cancel an order after dispatch, you will be charged:

Actual shipping charges, or

₹60 deduction (in case of free shipping offers).

The balance (if any) will be refunded as per the refund process.

📌 Non-Returnable Items

Discounted or clearance items.

Accessories & innerwear (due to hygiene reasons).

Products without original tags or invoice.

📌 Refund/Exchange Process

Contact our Customer Care Team at [Insert Contact] with your Order ID, unboxing video, and complaint details.

After verification, eligible cases will be processed as:

Refund: credited to the original payment method within 7–10 business days.

Exchange: subject to stock availability.

📌 Important Note

Decisions made by the XIVANIA Quality Check Team will be final.

🔒 XIVANIA – Privacy Policy

🛍️ XIVANIA – Return & Refund Policy

At XIVANIA, we value your trust and strive to deliver only the best. To ensure fairness and transparency, please read our Return & Refund Policy carefully:

📌 Conditions for Return/Refund

A complete and unedited unboxing video is mandatory for all claims.

Complaints must be registered within 48 hours of delivery.

Returns/refunds will not be accepted if:

The unboxing video is missing, unclear, or edited.

The complaint is raised after 48 hours.

The product has been used, worn, washed, or altered.

The original tags or invoice are missing.

📌 Order Cancellations

Orders can be cancelled before dispatch without penalty.

If you cancel an order after dispatch, you will be charged:

Actual shipping charges, or

₹60 deduction (in case of free shipping offers).

The balance (if any) will be refunded as per the refund process.

📌 Non-Returnable Items

Discounted or clearance items.

Accessories & innerwear (due to hygiene reasons).

Products without original tags or invoice.

📌 Refund/Exchange Process

Contact our Customer Care Team at [Insert Contact] with your Order ID, unboxing video, and complaint details.

After verification, eligible cases will be processed as:

Refund: credited to the original payment method within 7–10 business days.

Exchange: subject to stock availability.

📌 Important Note

Decisions made by the XIVANIA Quality Check Team will be final.

🛍️ XIVANIA – Return & Refund Policy

At XIVANIA, we value your trust and strive to deliver only the best. To ensure fairness and transparency, please read our Return & Refund Policy carefully:

📌 Conditions for Return/Refund

A complete and unedited unboxing video is mandatory for all claims.

Complaints must be registered within 48 hours of delivery.

Returns/refunds will not be accepted if:

The unboxing video is missing, unclear, or edited.

The complaint is raised after 48 hours.

The product has been used, worn, washed, or altered.

The original tags or invoice are missing.

📌 Order Cancellations

Orders can be cancelled before dispatch without penalty.

If you cancel an order after dispatch, you will be charged:

Actual shipping charges, or

₹60 deduction (in case of free shipping offers).

The balance (if any) will be refunded as per the refund process.

📌 Non-Returnable Items

Discounted or clearance items.

Accessories & innerwear (due to hygiene reasons).

Products without original tags or invoice.

📌 Refund/Exchange Process

Contact our Customer Care Team at [Insert Contact] with your Order ID, unboxing video, and complaint details.

After verification, eligible cases will be processed as:

Refund: credited to the original payment method within 7–10 business days.

Exchange: subject to stock availability.

📌 Important Note

Decisions made by the XIVANIA Quality Check Team will be final.

🔒 XIVANIA – Privacy Policy